Conference agenda

Three days of practical learning. One day of curated experience.

The agenda is designed to build confidence, digital capability and workplace influence for professional support roles.

Day 1

Confidence, Communication & Executive Presence

08:30 - 09:00Registration and welcome tea
09:00 - 10:30Professional communication for executive support roles
10:30 - 10:45Tea break
10:45 - 12:15Stakeholder engagement, listening and body language
12:15 - 13:15Lunch
13:15 - 15:00Leadership without authority and workplace influence
15:00 - 15:30Reflection and action planning

Day 2

AI, Digital Tools & Productivity

08:30 - 09:00Morning tea and networking
09:00 - 10:30Time management and prioritisation for busy support teams
10:30 - 10:45Tea break
10:45 - 12:15Practical AI tools for PAs, EAs and administrators
12:15 - 13:15Lunch
13:15 - 14:45Microsoft 365, Google Workspace and cloud collaboration
14:45 - 15:30Workflow automation and smarter meeting support

Day 3

Emotional Intelligence, Resilience & Celebration

08:30 - 09:00Morning tea
09:00 - 10:15Emotional intelligence and stress resilience
10:15 - 10:30Tea break
10:30 - 11:45Conflict resolution and assertiveness
11:45 - 12:45Lunch
12:45 - 14:15Career confidence, personal brand and growth plan
14:15 - 15:30Certificate presentation and networking celebration

Day 4

Experience Day

MorningDelegate-selected excursion or activity
MiddayReturn transport and refreshments where applicable
AfternoonDeparture or optional additional activities subject to availability

Need a custom programme?

We can tailor the agenda for internal teams.

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